Refund policy

REFUND POLICY

Due to the nature of the shipping process for our products, we do not offer returns. However, we do offer refunds or replacement when applicable. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund or replacement of product, please email info@lavanderwarehouse.com explaining your situation and if you would prefer a refund or replacement of product. Please include your receipt in the email. We will notify you of the approval or rejection of your refund or replacement. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@LavenderWarehouse.com

You can reach our office located at 15800 County Road 3147, Tyler TX 75706

by email @ info@LavenderWarehouse.com or via Phone at 903-858-4605